ADP Software Review  – Pros and Cons

Review of ADP Payroll Software


Automatic Data Processing, Inc. (ADP) is a recognized name in the realm of payroll and human capital management solutions. ADP was founded in 1949 by brothers Henry and Joe Taub with an initial focus on manual payroll processing. Over the years, ADP has evolved and kept pace with technology, transitioning to automated payroll processing and eventually becoming one of the pioneers in offering cloud-based payroll and HR solutions.


ADP provides comprehensive payroll services that cater to businesses of all sizes, from startups and small businesses to multinational corporations. Key services include:

  1. Payroll Processing: ADP delivers reliable payroll services with a user-friendly interface. Features include tax computation, direct deposit, wage garnishment, and reporting.
  2. Human Resource Management: Beyond payroll, ADP offers extensive HR services such as recruitment, talent management, benefits administration, time and attendance, and compliance services.
  3. Tax and Compliance: ADP offers tax filing services and compliance resources to ensure that businesses stay on top of their obligations.
  4. Integration: ADP software can integrate with other popular business tools and systems, offering a seamless workflow.
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  1. Reliability: With over seven decades of experience, ADP is trusted by businesses worldwide for their payroll needs.
  2. Scalability: ADP offers a range of products designed to grow with your business. Whether you’re a small business or a large enterprise, ADP has a solution that fits.
  3. Customer Support: ADP is known for its professional and responsive customer service, which is available 24/7.
  4. Comprehensive Solution: ADP offers a robust suite of payroll and HR solutions that can streamline numerous business processes.


  1. Cost: ADP can be more expensive than some of its competitors. The robust features and services might be more than what a small business needs, leading to unnecessary costs.
  2. Complex Interface: Some users have reported that the interface can be complex and challenging to navigate, especially for those not familiar with payroll systems.
  3. Contractual Obligations: ADP typically requires a one-year contract at minimum, which could be a drawback for businesses looking for more flexibility.

Cost of the Service

Based off of our research, ADP’s pricing is not openly disclosed on their website. The cost is usually determined based on the specific services selected, the number of employees, and the frequency of payroll runs. It’s advisable to contact ADP directly for a customized quote.

In conclusion, ADP is a robust and comprehensive payroll and HR solution that caters to businesses of all sizes. Its long history and a strong track record make it a reliable choice for businesses. However, its cost and complexity might be a deterrent for smaller businesses or those looking for simpler solutions.

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