Paycom Software Review  – Pros and Cons

Review: Paycom Payroll Software


Founded in 1998, Paycom is a comprehensive HR and payroll software solution that was one of the first to offer its services entirely online. Based in Oklahoma, Paycom has a history of over two decades of service in the industry. With its roots in the payroll industry, the company has expanded its product portfolio to cover the entire employee life cycle. The organization has continued to evolve with technology, making it one of the most reliable payroll software on the market.


Paycom offers a wide range of services that cater to different aspects of HR and payroll. Their services include:

  1. Payroll Processing: Paycom offers an easy-to-use system to automate payroll processes. It supports all types of pay schedules and offers tax management services. It also provides detailed reporting options.
  2. Talent Acquisition: Paycom helps businesses to attract, engage, hire, and onboard employees efficiently. It provides features for applicant tracking, candidate tracker, background checks, and onboarding tools.
  3. Time and Labor Management: This feature offers employee scheduling, time clock management, and labor allocation. It includes an online time sheet that can be easily accessed by employees and managers.
  4. HR Management: This includes services like document management, government and compliance, benefits administration, COBRA administration, and compensation budgeting.
  5. Talent Management: Paycom provides tools for performance management, compensation management, and learning management, among others.
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  1. Single Application Software: Unlike many HR systems, Paycom is built as a single application. This means that data entered in one area of the system is immediately available in other areas.
  2. User-Friendly Interface: Paycom’s user interface is intuitive, making it easy for both employees and administrators to use.
  3. Comprehensive Solution: With Paycom, businesses get a comprehensive solution that covers the entire employee life cycle, from recruitment to retirement.
  4. Excellent Customer Support: Paycom offers dedicated support to each customer, ensuring personalized service.


  1. Limited Customization: While Paycom is user-friendly, some users feel that the system lacks the level of customization that some other platforms offer.
  2. Cost: Some customers find Paycom to be more expensive than other payroll and HR solutions on the market.
  3. Reporting Capabilities: Though Paycom offers a variety of reports, some users have found the reporting capabilities to be less flexible and comprehensive than they would prefer.


Paycom does not publicly provide specific pricing information on their website. The cost of the service typically depends on the size and specific needs of your business. It’s recommended to get a personalized quote tailored to your organization.


In conclusion, Paycom is a reputable and comprehensive HR and payroll solution that offers a wide range of services. It stands out for its single-application software and user-friendly interface. While it does have some limitations in terms of customization and cost, its benefits often outweigh these challenges, making it a strong choice for many businesses.

However, the actual cost and features offered might vary, so you may contact Paycom directly for the most accurate and updated information.

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