ADP Review – Services, Advantages, and Costs

Review of ADP Payroll Services


Automatic Data Processing, Inc. (ADP), with its corporate headquarters located in Roseland, New Jersey, is one of the most recognized names in payroll, human resources, and benefits administration. ADP was founded in 1949 by brothers Henry and Joe Taub as Automatic Payrolls, Inc., with the aim of simplifying the payroll process for businesses. The company began as a manual payroll processing business and later embraced technology, which led to its growth as a comprehensive human capital management services provider. ADP went public in 1961 and has since established a significant international presence with more than 700,000 clients worldwide.

ADP Services

ADP offers a wide range of payroll and human resources services. Their services can be categorized into the following major groups:

  1. Payroll Services: ADP provides a complete solution for payroll processing, including tax filing, direct deposit, wage garnishments, and new-hire reporting.
  2. Time and Attendance: ADP’s time and attendance solutions help businesses manage their employees’ work hours, sick days, and vacation days efficiently.
  3. HR Management: They offer a suite of HR solutions that covers recruitment, talent management, training, HR administration, and compliance.
  4. Benefits Administration: ADP helps with administering benefits such as health insurance, retirement plans, and workers’ compensation.
  5. Tax and Compliance: ADP’s tax and compliance services are designed to help businesses meet their legal and regulatory responsibilities.

ADP Advantages

ADP is a highly reputable company with several key advantages:

  1. Experience and Reputation: With over 70 years in the industry, ADP has amassed a wealth of experience in payroll and HR solutions, which translates into superior service delivery.
  2. Comprehensive Solutions: ADP offers a wide range of services beyond payroll, making it a one-stop shop for businesses.
  3. Scalability: Whether you’re a small business or a large corporation, ADP can handle your payroll and HR needs.
  4. Global Reach: ADP has services designed to accommodate international payroll and HR needs, a great asset for companies with a global workforce.
  5. Integration: ADP’s solutions integrate well with various accounting software and HR systems, providing a seamless experience.
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ADP Disadvantages

There are a few potential disadvantages to consider:

  1. Cost: ADP tends to be more expensive compared to some other payroll service providers.
  2. Complex User Interface: Some users have reported that ADP’s software interface can be complex and not very intuitive, which could require a steep learning curve.
  3. Customer Service: Some clients have reported inconsistent customer service experiences.

Cost of ADP Service

While ADP can cost as little as six dollars per employee/month , ADP doesn’t publish its exact pricing online, mainly because the cost can vary widely depending on the size of your business and the services you need. Generally, ADP’s pricing is structured on a per-employee-per-month basis making the price vary on a case-by-case basis.


Overall, ADP is a reliable, experienced payroll service provider that offers comprehensive solutions. It’s an excellent choice for businesses of all sizes, especially those with complex payroll and HR needs or an international workforce. However, its high cost and the potential for inconsistent customer service are factors businesses should consider. Be sure to compare quotes and services from multiple providers to ensure the best fit for your needs.

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