A Review of the Top 10 Payroll Outsourcing Services in 2023

In the ever-evolving world of business, payroll processing has become increasingly complex. Many businesses are turning to payroll outsourcing services to alleviate this burden, save time, and ensure compliance with changing regulations. This guide aims to review the top 10 payroll outsourcing services in 2023 to help you make the best choice for your business.

1. ADP

ADP is a well-known player in the world of payroll services and offers a variety of plans suitable for businesses of all sizes. Its services include payroll processing, tax filing, new hire reporting, and employee self-service features. ADP is renowned for its robustness, reliability, and excellent customer support.

2. Paychex

Paychex offers a full suite of payroll and HR solutions, including payroll processing, tax services, benefits administration, and HR support. Their services are scalable, making it a suitable option for small businesses that anticipate growth. Paychex is recognized for its user-friendly platform and responsive customer service.

3. Gusto

Gusto is a comprehensive payroll service that stands out for its ease of use and intuitive interface. Along with payroll, Gusto offers HR and benefits administration features, time tracking, and compliance management. Gusto’s transparent pricing and excellent customer reviews make it a popular choice for small and mid-sized businesses.

4. QuickBooks Payroll

A seamless addition for businesses already using QuickBooks accounting software, QuickBooks Payroll offers full-service payroll features, including automated payroll, tax filing, and a portal for employee self-service. Its integration with QuickBooks accounting makes it an excellent option for businesses looking for a unified solution.

5. OnPay

OnPay is an affordable yet comprehensive payroll service, offering payroll processing, tax filing, and HR tools. Its transparent, simple pricing, and excellent customer support make it a great choice for small businesses and startups.

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6. Square Payroll

Square Payroll, part of the Square product suite, offers an affordable, full-service payroll solution. Notably, it integrates seamlessly with the Square POS system, making it a convenient choice for businesses using Square for payment processing.

7. SurePayroll

SurePayroll, a Paychex company, is known for its flexibility and user-friendly interface. It offers features like payroll processing, tax filing, and an employee self-service portal. Their specialized solution for household employers sets them apart from many competitors.

8. TriNet

TriNet is a comprehensive HR solution offering full-service payroll features. They specialize in serving small and medium-sized businesses in specific industries, providing industry-tailored payroll and HR solutions, making them a great option for businesses in these fields.

9. Rippling

Rippling offers a comprehensive set of tools for payroll, HR, IT, and operations. They stand out with their ability to automate tasks and integrate with hundreds of applications, making it a convenient and efficient choice for businesses looking to streamline their processes.

10. Zoho Payroll

If you’re already using Zoho apps for your business, Zoho Payroll can integrate seamlessly with your operations. It offers core payroll features and integrates with Zoho Books, the company’s accounting software, providing a unified solution.

When choosing a payroll outsourcing service, consider your business’s size, industry, and specific needs. Evaluate the pricing, features, ease of use, integration with existing systems, and customer support of each provider. By taking the time to research and assess these top payroll outsourcing services, you can find a solution that eases your payroll processing burdens and supports your business’s growth and success.

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Streamlining Operations: Why You Should Outsource Payroll

Payroll is an integral part of any business operation. However, managing it can be time-consuming, complex, and prone to errors. This is why many businesses are opting to outsource payroll to third-party experts. But what are the real benefits of outsourcing payroll? Let’s delve into some compelling reasons.

Time Savings

One of the most apparent benefits of outsourcing payroll is the time it saves. Payroll tasks are often tedious and time-consuming, requiring a significant level of detail and accuracy. By outsourcing these tasks, businesses can free up time to focus on core operations and strategic initiatives.


While there’s a cost associated with outsourcing payroll, in the long run, it can prove to be more cost-effective than managing it in-house. This is particularly true for small to medium-sized businesses where the cost of employing a full-time payroll specialist can be prohibitive.

Compliance and Accuracy

Tax laws and regulations are constantly changing, and understanding these changes can be a daunting task. Payroll outsourcing companies stay updated with these changes and ensure compliance, reducing the risk of costly penalties. Additionally, these experts can help improve the accuracy of payroll and tax deductions.

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Access to Expertise and Technology

When you outsource payroll, you gain access to expertise and technology that might not be available in-house. Many payroll companies use advanced systems that can handle complex payroll tasks, provide detailed reports, and offer employees self-service options. These systems can improve efficiency, accuracy, and overall employee experience.

Enhanced Security

Payroll processing involves handling sensitive data. Payroll services have robust security measures in place to protect this data, including encryption technology, secure servers, and regular system audits.


As your business grows, your payroll needs will also expand. Outsourced payroll services can easily adapt to these changes, whether you’re hiring new employees, expanding to new states or countries, or offering new benefits.

Outsourcing payroll offers numerous benefits, from time savings and cost-effectiveness to compliance, expertise, and enhanced security. By choosing a reliable payroll provider, businesses can streamline their operations, mitigate risks, and ensure their employees are paid accurately and on time. While the decision to outsource is a significant one, the potential benefits make it a worthwhile consideration for many businesses.

Simplifying Payroll: Services Offered by Payroll Providers

Managing payroll can be a complex and time-consuming task, especially for small business owners. This is where payroll providers step in, offering a variety of services designed to streamline the payroll process, ensure compliance, and free up time for core business activities. Here’s a look at the key services that payroll providers handle:

  • Payroll Processing: This is the central service provided by payroll providers. It involves calculating employee earnings based on work hours and pay rates, making necessary deductions for taxes and benefits, and delivering payments through checks or direct deposit.
  • Tax Filings and Compliance: Payroll providers manage all aspects of payroll taxes to ensure compliance with local, state, and federal tax laws. This includes calculating and withholding the correct tax amounts, filing necessary tax returns, and making timely tax payments.
  • Direct Deposit: Direct deposit is a standard offering from most payroll providers. This service eliminates the need for physical checks, making payment delivery faster and more efficient.
  • Reporting: Payroll providers offer various reports to assist in business management. These reports can provide insights into payroll expenses, paid time off, overtime, and other relevant data.
  • Human Resources Services: Many payroll providers extend their services to include aspects of human resources. This can encompass management of employee records, handling hiring and termination procedures, and ensuring adherence to labor laws.
  • Employee Benefits Administration: Payroll providers often undertake the administration of employee benefits. This includes accurately deducting amounts for health insurance, retirement contributions, and other benefits, as well as liaising with benefits providers as required.
  • Time and Attendance Tracking: Some payroll providers offer automated systems for tracking time and attendance. These services help in accurately tracking employee hours, thereby ensuring precise calculation of pay and overtime.
Payroll Outsourcing Guide

Payroll providers offer comprehensive services that go beyond simply processing payroll. These services can significantly alleviate the administrative load on small business owners, ensuring accuracy and regulatory compliance in all payroll matters. The breadth of services means businesses can select a provider that best aligns with their specific needs, leaving them free to focus on their core business operations.

The Best Payroll Software for Large Businesses in the United States

When it comes to handling payroll for large businesses in the United States, finding the right payroll software can make all the difference. A capable payroll service provider can streamline payroll operations, ensuring accurate and timely payments, tax filings, and comprehensive reporting. Here’s a look at some of the best payroll software options available, most of which offer a free trial to test out their platforms.

ADP Workforce Now

ADP Workforce Now is a comprehensive payroll and workforce management solution designed specifically for large businesses. It offers features like automated payroll, tax filing, time and attendance tracking, and HR management. ADP offers a free trial so businesses can test the platform before committing.

Paychex Flex

Paychex Flex is a scalable payroll solution that’s ideal for large businesses. Its features include payroll processing, tax services, benefits administration, and HR management. Paychex Flex also offers a free trial period for new users.


While Gusto is often a favorite among small businesses, its robust features and scalability make it a great option for larger businesses as well. Gusto’s services include full-service payroll, tax filing, benefits management, and HR tools. They offer a free trial to allow potential users to experience their platform.

QuickBooks Payroll

QuickBooks Payroll is an excellent choice for large businesses already using QuickBooks for their accounting needs, offering seamless integration. It provides full-service payroll, automatic tax filing, and direct deposit. QuickBooks Payroll offers a free trial for businesses to test out their services.

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SAP SuccessFactors

SAP SuccessFactors is a comprehensive HR and payroll solution that’s well-suited for large businesses. It offers a broad range of services, including payroll, benefits administration, and a suite of HR features. SAP SuccessFactors also provides a free trial for potential users.

Finding the best payroll software for large businesses in the United States involves considering factors such as the specific needs of your business, the software’s features, ease of use, integration with existing systems, and customer support. Most top providers offer a free trial, allowing you to experience their platform before making a decision. By choosing the right payroll service provider, you can streamline your payroll processes, ensuring accuracy, compliance, and satisfaction among your employees.

Assessing Costs: The Actual Price of Payroll Outsourcing

When considering payroll outsourcing, understanding the associated costs is crucial to making an informed decision. The actual cost of payroll outsourcing varies greatly, depending on the size of your business, the complexity of your payroll, and the specific services you require.

Here are some general estimates of what you can expect to pay:

Base Fees

Most payroll service providers charge a base fee, which covers a set number of employees and includes standard services such as payroll processing and tax filing.

  • For small businesses with up to 10 employees, the base fee can range from $20 to $100 per month.
  • For mid-sized businesses with 10-50 employees, the base fee typically ranges from $100 to $200 per month.
  • For large businesses with more than 50 employees, base fees can start at $200 and increase depending on the number of employees and the specific services required.
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Per-Employee Fees

In addition to the base fee, many payroll service providers also charge a per-employee fee. This is usually a few dollars per employee per month but can vary depending on the provider and the complexity of your payroll.

  • Small businesses can expect to pay an additional $1 to $10 per employee per month.
  • For mid-sized and large businesses, the per-employee fee typically falls in the range of $5 to $15 per employee per month.

Additional Services

If you require additional services beyond standard payroll processing and tax filing, these will usually come at an extra cost. For example, services like HR support, benefits administration, time and attendance tracking, and employee self-service features often come with additional fees. The actual cost for these additional services can vary widely depending on the provider and the specific services required. It’s best to get a detailed quote from the provider to understand these costs.

While payroll outsourcing comes with a cost, it’s important to consider the time savings, increased accuracy, and reduced risk of penalties that it can provide. When you factor in these benefits, payroll outsourcing can be a cost-effective solution for many businesses. However, as costs can vary widely, it’s crucial to get a detailed quote from potential providers and consider the full scope of your needs before making a decision.

A Closer Look: In-depth Reviews of Top Payroll Software Options

While we’ve provided a brief overview of the top payroll software options, it’s important to delve deeper into the unique features, pricing, customer service, and user experience each one offers. Here’s a more detailed review of the top payroll software options we previously mentioned.

ADP Workforce Now

  • Unique Features: ADP Workforce Now is a robust payroll and HR solution. It offers features such as HR management, talent acquisition, time and attendance tracking, and benefits administration, in addition to its comprehensive payroll services.
  • Pricing: Pricing is custom and depends on the number of employees and specific services required. ADP offers a free quote upon request.
  • Customer Service: ADP is renowned for its customer service. They offer 24/7 phone and email support, as well as a vast library of online resources.
  • User Experience: Users praise the platform for its ease of use and intuitive design, making it easy to manage and process payroll, even with little prior experience.
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Paychex Flex

  • Unique Features: Paychex Flex offers a wide range of payroll and HR solutions, including HR analytics, benefits administration, and hiring services. The software also includes real-time analytics and reporting capabilities.
  • Pricing: Paychex provides custom pricing based on the number of employees and the specific services your business needs. They offer a free quote upon request.
  • Customer Service: Paychex is known for its excellent customer service, providing 24/7 support through various channels including phone, email, and chat.
  • User Experience: Users commend Paychex Flex for its user-friendly interface and seamless payroll processing. The mobile app is also well-received for on-the-go payroll management.


  • Unique Features: In addition to full-service payroll, Gusto offers HR tools, time tracking, and benefits administration. They also offer an employee portal for easy access to pay stubs and tax forms.
  • Pricing: Gusto offers a simple and transparent pricing structure, with plans starting at $39 per month plus $6 per employee per month.
  • Customer Service: Gusto provides phone, email, and chat support during business hours and has a reputation for responsive and helpful customer service.
  • User Experience: Gusto is lauded for its intuitive design and simplicity, making it a favorite among small to medium-sized businesses.

QuickBooks Payroll

  • Unique Features: QuickBooks Payroll stands out for its seamless integration with QuickBooks accounting software. It offers automated payroll, tax filing, and direct deposit.
  • Pricing: QuickBooks Payroll offers three tiers of pricing, starting at $45 per month plus $4 per employee per month.
  • Customer Service: QuickBooks offers phone and chat support during business hours and has an extensive online help center.
  • User Experience: The platform is user-friendly, and users appreciate the seamless integration with other QuickBooks products.

Each payroll software has its strengths and is designed to cater to different business needs. It’s important to understand your specific needs, explore these platforms, and leverage the free trials they offer. This way, you can choose the most suitable payroll software that offers the right mix of features, pricing, customer service, and user experience.

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Navigating the Shift: A Guide to Transitioning to a Payroll Service Provider

Transitioning from in-house payroll to a payroll service provider is a significant move that can greatly enhance your business operations. However, the process involves several key steps and potential challenges. Here’s a guide on how to smoothly transition to a payroll service provider.

Step 1: Understand Your Needs

First, take the time to understand your specific payroll needs. How many employees do you have? What kind of benefits do you offer? Do you have employees in multiple states or countries? The answers to these questions will help you determine what features you need in a payroll service provider.

Step 2: Choose the Right Provider

Once you understand your needs, start researching potential providers. Look for providers that offer the features you need, have a reputation for good customer service, and fit within your budget. Take advantage of free trials to test out different platforms.

Step 3: Prepare Your Data

Before transitioning to a new system, you’ll need to gather all your payroll data. This includes employee information, pay rates, tax information, and benefits details. Ensure that all data is accurate to prevent errors during the transition.

Step 4: Communicate with Your Team

Keep your employees informed about the change. Let them know when the transition will occur and how it will affect them. If the new system includes an employee portal, provide training on how to use it.

Step 5: Test the System

Before fully transitioning, run a few tests to ensure the system works correctly. Check that all employee information is correct, pay rates are accurately calculated, and tax deductions are correct.

Step 6: Go Live and Monitor

Once you’ve tested the system, you can officially transition to the new payroll service. Monitor the first few pay cycles closely to catch any potential issues.

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Potential Challenges and Solutions

Transitioning to a payroll service provider can come with a few challenges. Here are a few common ones and how to overcome them:

  • Data Errors: Ensure all data is accurate before inputting it into the new system. Small mistakes can lead to bigger problems down the line.
  • Employee Resistance: Change can be difficult. Be sure to communicate the reasons for the change and the benefits it will bring. Provide adequate training on any new systems or processes.
  • Integration with Existing Systems: If you use other software for things like time tracking or HR, ensure your new payroll system can integrate with them seamlessly.

Transitioning to a payroll service provider requires careful planning and execution, but the benefits it can bring to your business make it a worthwhile endeavor. By following these steps and preparing for potential challenges, you can make the transition as smooth as possible.

In-house vs. Outsourced Payroll: A Comparative Analysis

Whether to handle payroll in-house or outsource it to a third-party provider is a critical decision for businesses. Both options have their unique advantages and potential downsides, and the best choice depends on a variety of factors including cost, time investment, control, flexibility, and expertise. Let’s delve into a more detailed comparison of both options.

In-house Payroll

When payroll is managed in-house, a company’s own employees handle all the tasks associated with payroll, including calculating pay, distributing checks, and filing taxes.


  • Control: With in-house payroll, you have full control over all aspects of the process. This allows for immediate adjustments and close monitoring of all operations.
  • Cost Savings (for Small Businesses): For very small businesses with few employees, in-house payroll can sometimes be cheaper than outsourcing.
Payroll Tax Filing Direct Deposit


  • Time-Consuming: Managing payroll in-house requires a significant time commitment, which could be spent on core business activities.
  • Risk of Errors: The complexity of tax laws and the risk of human error can lead to costly mistakes.
  • Lack of Expertise: Unless you have trained payroll professionals on your team, you may lack the expertise to handle all aspects of payroll effectively.

Outsourced Payroll

With outsourced payroll, a third-party provider takes over the responsibility of managing all or most payroll operations.


  • Time Savings: Outsourcing payroll can free up considerable time for your team, allowing them to focus on more strategic tasks.
  • Expertise: Payroll providers specialize in their field and stay updated on changing tax laws and regulations, ensuring accuracy and compliance.
  • Cost-Effective (for Larger Businesses): While there are fees associated with outsourcing, for larger businesses, the time savings and reduction in errors can make it a cost-effective option.
  • Advanced Features: Many providers offer advanced features like employee self-service portals, detailed reporting, and integrations with other HR systems.


  • Less Control: While reputable providers offer transparency and regular updates, outsourcing does mean less direct control over the payroll process.
  • Cost (for Small Businesses): For very small businesses, the costs associated with outsourcing may outweigh the benefits.

The decision between in-house and outsourced payroll comes down to the specifics of your business and your individual needs. By carefully weighing the advantages and disadvantages of each option in terms of cost, time investment, control, flexibility, and expertise, you can make an informed decision that best serves your business.

The Future of Payroll Services: An Insight into Emerging Trends

As we look to the future of payroll services, several emerging trends promise to revolutionize how businesses manage payroll. From the increasing use of Artificial Intelligence (AI) and Machine Learning (ML) to the growth of mobile payroll apps, the payroll landscape is transforming at a rapid pace. Let’s delve into some of these future-forward trends.

The Rise of AI and Machine Learning

AI and ML are transforming various business functions, and payroll is no exception. AI can automate routine payroll tasks, reducing the likelihood of human error and speeding up processes. Meanwhile, ML can analyze large volumes of data to identify trends and make predictions, potentially identifying payroll anomalies or helping businesses forecast labor costs more accurately.

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Growth of Mobile Payroll Apps

The future of payroll services is also increasingly mobile. More and more payroll providers are offering mobile apps that allow business owners and HR professionals to manage payroll on-the-go. Furthermore, these apps often include employee self-service features, giving employees easy access to payslips, tax forms, and benefits information from their mobile devices.

Impact of Changing Regulations

Changing regulations continue to shape the future of payroll services. From new tax laws to changes in labor regulations, payroll providers must stay updated and ensure compliance. This can also drive increased demand for outsourced payroll services, as businesses seek expert help to navigate these complex changes.

The Shift to Cloud-Based Payroll Systems

More businesses are transitioning from traditional, on-premises payroll systems to cloud-based platforms. These platforms allow for real-time data access, updates, and scalability that traditional systems can’t match. Plus, they offer the advantage of being accessible from anywhere, making payroll tasks more flexible and responsive.

Integration of Payroll and HR Systems

The line between payroll and HR systems is becoming increasingly blurred. Businesses are looking for unified solutions that can handle not just payroll, but also tasks like benefits administration, time tracking, and talent management. As a result, many payroll providers are expanding their offerings to include these broader HR functions.

The future of payroll services is set to be more automated, integrated, and mobile. While these changes bring new capabilities and efficiencies, they also require businesses and payroll providers alike to stay adaptive and informed. The successful payroll providers of the future will likely be those who can leverage these trends to deliver more accurate, efficient, and user-friendly payroll solutions.

Empowering Employees: The Importance of Self-Service Features in Payroll Software

In the realm of payroll management, one feature has emerged as particularly important for modern businesses: employee self-service. These features provide employees with direct access to their personal data, pay stubs, tax forms, and benefits information, enabling them to view and, in some cases, update this information at their convenience. Let’s discuss why these self-service features are vital.

How It Works

Encourages Transparency

Employee self-service features in payroll software foster transparency in the workplace. Employees can view their earnings, deductions, tax withholdings, and benefits contributions, fostering a clearer understanding of their compensation.

Saves Time

When employees can access their information directly, it reduces the need for them to contact HR or payroll departments with routine inquiries. This saves time for both employees and the HR team and allows HR personnel to focus on more strategic tasks.

Enhances Accuracy

Allowing employees to view and update their personal information helps ensure data accuracy. Employees can quickly correct errors or update information such as their address, contact details, or tax withholding status, reducing the risk of payroll mistakes.

Provides Convenience

With self-service features, employees can access their payroll and HR information anytime, anywhere. Whether they want to check their latest pay stub, print a tax form, or update their benefits enrollment, they can do so at their convenience.

Improves Employee Engagement

By providing employees with easy access to their payroll and HR data, businesses can increase employee engagement. When employees understand their pay and benefits better, they tend to feel more valued and engaged at work.

Employee self-service features are more than just a nice-to-have in today’s digital age. They are a critical tool for promoting transparency, saving time, ensuring data accuracy, and improving employee engagement. As such, they are a must-have feature when selecting a payroll software solution.

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The Benefits of Unlimited Payroll Runs and Comprehensive HR Needs

In today’s fast-paced business world, flexibility is crucial. This is particularly true when it comes to payroll and HR needs. One feature that offers this much-needed flexibility is the provision for unlimited payroll runs.

Unlimited Payroll Runs

Unlimited payroll runs allow businesses to process payroll as often as they need without incurring additional costs. This can be particularly beneficial for businesses with varied pay schedules or those who employ independent contractors who may not be paid on a standard schedule.

Single Platform Accessibility

A single platform that can manage payroll, provide unlimited payroll runs, handle HR needs, and even manage tasks like background checks is likely the best option for most businesses. A comprehensive solution like this simplifies management tasks, reduces the likelihood of errors, and can be more cost-effective. For instance, background checks, often a critical step in the hiring process, can be managed more effectively on such a platform. This ensures all relevant information, including social security numbers and other personal details, are kept secure and confidential.

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In addition, when dealing with independent contractors, managing payments can sometimes be complex due to different payment schedules and tax considerations. A comprehensive payroll platform can streamline these processes, ensuring contractors are paid accurately and on time. While there may be an additional cost associated with a more comprehensive platform, the value it provides in terms of time savings, error reduction, and improved organization often outweighs the expense.

As businesses navigate the complexities of payroll and HR management, the trend is moving towards all-inclusive platforms that offer a range of services. From unlimited payroll runs to a suite of HR services, these comprehensive solutions are increasingly seen as the best option for businesses looking to streamline their operations, remain compliant, and ensure their employees and contractors are paid accurately and on time. As we look to the future, we can expect these comprehensive solutions to continue evolving to meet the ever-changing needs of businesses.

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